Residents app:

• Easily report a maintenance issue and see the progress.
• See their financial position with service charge.
• View documents like service charge budget, health and safety reports, buildings insurance policy and any other general information.
• Easy access to your PM

Resident Directors have a higher level of information:

• Monthly expenditure / income over the service charge year
• Quarterly reporting on actual v budget costing on all service provisions.
• Bank balance
• Service charge debtors on the development
• All maintenance issues that have been logged and being dealt with by ZPM

Not only is our portal used by our residents, it is used by our accounts team. The ‘client account’ section is monitored by our accounts team to ensure bank accounts are fully reconciled and accountable. End of periods are completed monthly, so you can be sure that your service charge monies are safe hands and monitored continuously.  

Residents, please download the app in the link below. Your username will be your email address.

 

 

Our APP partner Re-leased have created a video for further explanation, this also includes information of how this feeds into our back end system:

https://app.vidgrid.com/view/vnelcXex4lnh/?sr=w7dHgY